If you have the misfortune to have to call for our service, here are a few tips to assure the best response from Algonquin Towing.

• Know exactly where you are. Look for an address, a name of a building, a street corner nearest to you, or a landmark. Note the direction of travel and even which side of an intersection you are on. (West side, North side, etc.) This information makes the difference in whether or not we can even find you.
  
  
• Have you're license plate number ready and a good description of the vehicle. Year, make, model and color.
  
  
• Try to pin point the problem. If we know what is wrong, we can send the right truck the first time.
  
  
• Leaving a phone number where you are calling from assures that if we can't find you, we can always call you back.
  
  
• How to pay the driver? You may not have enough cash, so we do accept Master Card and cheques with proper identification.
  
  
• If you should get your vehicle going before we arrive or you happen across another towing service going right by you, please call in to cancel. This is probably the most frustrating part of the towing business; it wastes time, fuel and energy looking for someone who is no longer there. So please call in a cancellation. Someone else with little children could be wating for our services.